Constantly hone your client communication skills

robiulroky

Use a client management system like Trello, or Basecamp to keep your various ducks in a row.Create a client manual to help your client transition to managing his own website, and spare future pain.Create a client questionnaire to clarify terms of service and expectations up front.Edit your client’s administrative menu to make self-management an easier option down the road.Carefully review and (potentially) revise your contract.
Most importantly, treat yourself well throughout this process. Professionalism does not equate to being Country Email List anyone’s doormat. If you do feel you’re going to have to bite the bullet and endure a difficult client experience until the end of a particular project, keep these cautionary points in mind:

Set boundaries. Don’t go to great extremes trying to please unreasonable clients. Some people will simply never be satisfied, regardless of what you do. You have every right to preserve your sanity; your long-term success depends on doing so.



Be straight with yourself. Honestly assess your feelings about a client and, if something feels weird but you can’t pinpoint what it is, trust your gut and start taking steps to disengage. 99 times out of 100, you’ll be right.
Don’t fear letting go. Plan ahead by marketing your services to your ideal customer as you prepare to fire your current client. Sometimes letting go of a bad client opens the door to several perfect ones.
Firing Clients That Aren’t a Good Match